Maximize your Google Cloud Platform

Managed Service

We are Google Cloud Managed Service Provider

CloudMile is a leading Google Cloud partner in Asia.

New Challenges for IT Modernization

CloudMile Managed Service provides a professional cloud management one-stop service platform for your business to consolidate, visualize, and manage the hybrid cloud architecture. Businesses can reduce IT costs, increase the efficiency of monitoring and troubleshooting, experience intelligent alarm, and make data-driven decisions with dashboards.

Our Managed Services Approach

Managed Service Packages

Basic

Unlimited tickets
authority of opening P1 tickets with 24x7


Quarterly Business Review


Managed Service for GCP infrastructure

Contact Sales if more than 10 VMs or include k8s and container environment


P1  30 min (7 x 24)
P2  3 hrs (5 x 8)
P3  4 hrs (5 x 8)
P4  8 hrs (5 x 8)
P2  4 hrs (5 x 8)
P3  8 hrs (5 x 8)
P4  12 hrs (5 x 8)
P2  4 hrs (5 x 8)
P3  8 hrs (5 x 8)
P4  12 hrs (5 x 8)

MileLync
Create ticket via Phone call

Advance

Unlimited tickets
authority of opening P1 tickets with 24x7


Quarterly Business Review


Managed Service for GCP infrastructure

Contact Sales if more than 50 VMs or include k8s and container environment


P1  15 min (7 x 24)
P2  2 hrs (5 x 8)
P3  4 hrs (5 x 8)
P4  8 hrs (5 x 8)
P2  4 hrs (5 x 8)
P3  8 hrs (5 x 8)
P4  12 hrs (5 x 8)
P2  4 hrs (5 x 8)
P3  8 hrs (5 x 8)
P4  12 hrs (5 x 8)

MileLync
Create ticket via Phone call

P1  Critical Impact: Service Unusable in Production
P2  High Impact: Service Use Severely Impaired but is available now in Production
P3  Medium Impact: Service Use Partially Impaired in Testing and Development environment
P4  Low Impact: Service Fully Usable but require some consultation or advises
The scope of SLA under GCP only covers infrastructure on GCP and applications developed/deployed on cloud by CloudMile
Support Hours: 9:00AM - 18:00PM (GMT+8)
Support Language: English and Madarin
Get in Touch

Unlock Business Agility with CloudMile

Clients Case Study

No Matter What Your Business Is, We Know What You Need.